White Bay Cruise Terminal

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White Bay Cruise Terminal

In addition to the Overseas Passenger Terminal at Circular Quay, Sydney Harbour is home to a secondary cruise ship terminal at White Bay.

Address: White Bay Cruise Terminal 

White Bay Terminal can be accessed via James Craig Road in Rozelle. Passengers can be dropped off or picked up at the short-term parking (access is granted to passengers with a valid itinerary).

Operating hours – The terminal can be accessed on ship days between 5am and 1 hour after departure.

Transport Options

Getting to and from Overseas Passenger Terminal is straight forward with the best to options being car/taxi pick-up and drop-offs at the designated bay or by public transport to Circular Quay.

Taxi/car

There is a specially designated pick up and drop off bay for passengers with a valid cruise itinerary – but it is for fast pick-ups and drop offs, so bear this in mind as cars are only permitted to stop briefly.

Coaches & Mini-buses

The Cruise Lines operate coaches to the terminal and are granted special access to a 15-minute parking bay. Mini-buses are also assigned dedicated parking bays at the terminal. Enquire with your cruise provider.

Departures & Arrivals

Passengers should consult their cruise itinerary to make sure they present themselves to the terminal in a timely manner. The terminal is also open to people farewelling voyagers, but bear in mind that parking in such instances isn’t available on site.

Departures

Upon arrival at the Sydney Passenger Terminal, you’ll be required to fill out two documents at Customs & Immigration:

  • Outbound passenger card (international)
  • Health questionnaire (international & domestic)

Both documents will be made available to you at the terminal on your arrival. Once you’ve completed this process, simply follow the prompts from the cruise line to make your way aboard the vessel.

Tourist Refund Scheme (TRS)

A TRS form is also available to claim a refund on the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) for goods purchased in Australia. Pick up a form after checking in from the Customs at embarkation.

Bag Drop & Luggage Store

White Bay Terminal’s bag drop typically opens around 9am. Check with your cruise line to confirm the correct time.

Arrivals

On your arrival back in Sydney, you will need to reclaim your luggage and clear customs before exiting the terminal.

What to Bring

If you’re going to forget everything else, here’s what you must absolutely bring with you when boarding the ship.

  • International Cruise – Individual passports valid for at least 6 months
  • Domestic Cruise – Government agency issued Photo ID
  • Booking Itinerary printout
  • Essential Medication (bring extra for unforeseen extensions to your trip)
  • Credit cards and cash
  • Your Cover My Trip insurance policy and contact numbers

Beyond these essentials, you’ll find more tips on what to bring on your next cruise on the handy guide we’ve created. Print it out and use it as a checklist on your next cruise.

What not to bring

You are not permitted to bring any alcohol aboard for personal consumption as per Sydney Ports regulations.

Terminal Facilities

White Bay facilities include:

  • Toilets
  • Food & Beverage (coffee) kiosk
  • Wheelchair access
  • On-site short term parking
  • Public payphones
  • ATM

No Foreign Exchange and no Post Office

The White Bay Terminal DOES NOT feature a Forex kiosk or a Post Office. It also does not have a Duty-Free shop nor does the terminal feature WiFi.

Book your Cruise Insurance Cover

It’s important to get travel insurance, as soon as you put down deposits or pay for your cruise, up to 12 months in advance. Travel insurance doesn’t cost any more if you purchase it earlier, but it does cover you for any cancellations or if you injure yourself prior to your holiday and it inhibits you from going (e.g. breaking your leg prior to a big family cruise).